Landlord-tenant relationships benefit everyone. If tenants are happy, of course, they’ll stay longer.
Check out the video, which has eight points on fostering great working relationships.
1️⃣ 1. Clear Communication
🟢 Setting expectations from the start.
🟢Being accessible and responsive.
🟢 Use multiple communication channels (email, phone, text)
2️⃣ Respect Privacy
🟢 Give proper notice before entering the property.
🟢 Respect the tenant’s personal space
3️⃣ Prompt Repairs & Maintenance
🟢Address issues quickly.
🟢 Follow up to ensure satisfaction.
4️⃣ Be Fair and Consistent
🟢 Treat all tenants equally.
🟢 Be transparent about policies and procedures.
5️⃣ Show Appreciation
🟢 Recognise good tenants (e.g., property care).
🟢 Consider small gestures (e.g., gift card, minor upgrades)
6️⃣ Professionalism
🟢 Remain calm and courteous, even in difficult situations.
🟢 Keep emotions in check
7️⃣ Regular Inspections
🟢 Routine checks are another way to affirm your tenants.
🟢 If tenants are at home, it’s an excellent opportunity for face-to-face interaction and rapport building.
8️⃣ Be Proactive
🟢 Anticipate and address potential issues before they become problems.
🟢 Stay updated on local laws and regulations.
Remember, good communication is the key to successful rental.
Happy tenants stay longer, which makes your rental more profitable.
Making life easier for landlords is what we do.
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