Experienced property managers do more than follow the rulebook—they apply real-world insights from hands-on experience. A property manager with landlord experience understands your challenges first-hand and makes decisions based on real-world knowledge—not just theory.
Recently, I made a video on “How to Choose the Right Property Manager.”
Highlighting 7 Key Decision Factors Hands-On Experience is no 1.
Episode 11 – Hands-On Experience
Landlord Tips a Game-Changer: Reduce Stress and Hassle, Increase Profits
Short, sharp landlord tips.
TRANSCRIPT
As a property manager who’s also been a landlord, this dual experience makes a big difference.
When managing properties, I apply the lessons I’ve learned from owning rental properties.
There are excellent property managers with years of experience who have never owned a rental property.
And while credentials like the NZ Level 4 Property Management qualification are valuable, having a manager who’s also been a landlord gives you a definite edge.
Just be cautious of the new kid on the block who only has a certificate but hasn’t weathered any real storms yet. Unless they work closely with an exceptional mentor who holds them accountable, their textbook knowledge will only take them so far.
I’ve had to make tough calls between urgent repairs and necessary improvements when there wasn’t enough money to cover everything.
I know what keeps property investors awake at night because I’ve experienced those same worries firsthand. I’ve developed systems to maximise returns based on my experience building a rental portfolio.
When interest rates climb, it’s not just theory for me. I’ve felt that pressure and navigated high-interest environments with my rentals on the line.
Property managers who are or have been landlords will treat your investment as if it were their own because they understand the industry intimately from both perspectives.
So when choosing a property manager, ask if they’ve been a landlord.
This perspective can’t be taught or certified; it can only be lived. The best managers don’t just know the theory; they’ve experienced the reality.
I hope that helps. We’ll catch you next time.
Making life easier for landlords is what we do.
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