Property manager communication is one of the biggest frustrations landlords face.
Delayed responses, missing updates, and unclear information can lead to stress and costly mistakes. A great property manager keeps you informed, responds promptly, and is transparent about any issues. If they can’t communicate effectively, they can’t manage effectively—here’s why
This is the third of seven key factors in a recent video titled “How to Choose the Right Property Manager.”
Episode 13 – Landlords: If They Can’t Communicate, They Can’t Manage!
.Landlord Tips a Game-Changer: Reduce Stress and Hassle, Increase Profits.
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TRANSCRIPT
When it comes to property management, the biggest complaint I hear from landlords is a lack of
communication. And I get it—owning a rental property is an investment, and you need to know what’s happening.
That’s why communication and transparency are absolutely essential when choosing the right property manager.
So watch how quickly companies respond to you when you first contact them. If they’re slow to return calls or emails before you’re a client, their service will more than likely worsen once they have your business.
A good property manager should keep you informed, respond promptly, and be upfront about any issues. If they take days to reply or only contact you when there’s a problem—that’s a red flag.
The best property managers provide regular updates, whether it’s about annual rent reviews, maintenance, or tenant concerns. They should be proactive, not reactive.
At the end of the day, you shouldn’t have to chase your property manager. Choose someone who values clear, consistent communication—because a well-informed landlord is a successful landlord.
Remember, you’re entrusting one of your most valuable assets to this person. If they can’t communicate effectively, they can’t manage effectively.
During interviews, ask specifically about their communication protocols and reporting systems. The right property manager will welcome these questions and demonstrate that keeping you informed is a top priority—not an afterthought.
I hope that helps. We’ll catch you next time.
Making life easier for landlords is what we do.
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