Authentic landlording is more than managing a property—it’s about building genuine, honest relationships with your tenants. Authenticity sets great property managers or landlords apart in a world where trust can be hard to come by.
This video dives into what an authentic landlord looks like in practice and how it can benefit you and your tenants in the long run.
Real Talk: Authentic Landlording That Works
Landlord Tips: A Game-Changer: Reduce Stress and Hassle, Increase Profits.
Short, sharp landlord tips.
TRANSCRIPT
Here are three easy ways to keep things honest, real, and direct with your tenants
1️⃣ Upfront Communication
Before tenants sign a tenancy agreement, provide honest assessments of any known property issues upfront.
Document any existing wear and tear or damage in a property condition report, including photos to share with tenants.
Disclose upcoming major maintenance, renovation or subdivision plans that might affect tenants’ enjoyment of the property.
When problems arise, admit mistakes rather than deflect responsibility.
Share realistic timelines for repairs rather than making promises you can’t keep
2️⃣ Financial Transparency
Instead of just sending a generic rent increase notice, explain the justification for the increase. I like to call tenants before emailing the letter, even when it feels a bit uncomfortable. It shows respect and helps maintain a good relationship.
When offering a tenancy, provide clear breakdowns regarding rent & bond costs.
Be upfront with tenants who missed their rent payment or who are continually in and out of arrears, and explain to them what action you will take if the situation does not improve.
When tenants face financial hardship, discuss workable solutions rather than just immediate enforcement.
3️⃣ Building Trust
If you verbally promise to do something for your tenant, make sure you act on this—in other words, do what you say.
Show appreciation when tenants report issues early—don’t get defensive, even if you think they’re being a bit picky.
Be willing to admit when you don’t have an immediate answer and commit to finding one.
These approaches strengthen your communication by keeping it honest and authentic; you build trust and respect. Remember that when tenants feel they are treated with honesty and transparency, they are more likely to stay longer, communicate openly, and take care of the property as if it were their own.
I hope that helps. We’ll catch you next time.
Making life easier for landlords is what we do.
No comment yet, add your voice below!