How Proper Tenant Induction Sets You Up for Success.Â
Tenant induction is the most important step landlords often skip.
A thorough tenant induction process educates tenants, sets clear expectations, and prevents problems before they start. Done properly, tenant induction saves you time, reduces stress, and sets everyone up for success.
đź’Ľ Setting up tenancies for success starts with proper tenant induction, as discussed in this video.
Â
TRANSCRIPT
Good tenant found. Lease signed. Job done, right? Not even close
Some landlords just email the lease, get it signed, and hand over keys. Later, problems often start appearing.
Tenant induction is the first step in the EEL Formula: Education, Expectation, and Lead by Example. This is my approach to building strong tenant relationships. If you haven’t seen my video about it, there’s a link in the description.
Skip this step, and you’re setting everyone up to fail.
Here’s how we do it at All Ways Property Management.
Start educating tenants early. Even during viewings, show them how things work and where things are, or at some other point. This helps prevent problems later.
When signing a lease, we suggest meeting face-to-face either in person or over Zoom. Have a real conversation and go over tenancy documents before emailing.
Set expectations upfront. We give tenants our Vacating Checklist when they sign up, not at move-out. From day one, they know what’s expected, so there are no surprises. 
We go over the ingoing condition report, explain what fair wear and tear is, and stress the importance of noting any defects, damage, or things that aren’t working. Tenants fill it out and return it.
Why do we do this? You can’t expect tenants to meet standards you haven’t explained.
This is how Education and Expectation work together.
To lead by example, we show up on time, are thorough, and answer any questions. We show the professionalism we want to see from our tenants.
The result is that tenants know what’s required and feel supported, not confused. When it’s time to move out, there’s no argument about cleaning standards because everyone agreed from the start.
A proper induction takes about an hour but can save you months of headaches later.
In the next video, I’ll show you what happens during the tenancy and how we keep using the EEL Formula.
Hope that helps, we’ll catch you next time.
If you have a rental property in our area and need help? Let’s chat.
Making life easier for landlords is what we do.
No comment yet, add your voice below!